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Guests are responsible for any damage to the condo and its contents beyond normal wear and tear. This includes:
loss or damage to contents of the condo (e.g. towels),
excess garbage removal, and
excessive cleaning requirements.
Linens and towels are provided - we expect that all of these will be present and in good condition upon departure. Unlimited free trash disposal is provided - if our management service has to dispose of the trash, a fee will be levied. Should there be extensive damage requiring that the condo be shut down for repair, or cleaning, the client is responsible for both the lost rental revenue and the relocation costs of the next intended occupants.
In 18 years of renting these condos, and with more than 250 guest groups each year, we have charged damage or disposal fees to less than 1% of our clients. Almost all were minor items. We have had only one instance where a condo was shut down requiring the relocation of subsequent guests.
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